Your privacy is important to us. It is the policy of Deshmukh Telecom to respect your privacy regarding any information we may collect from you across our website https://deshmukhtelecom.com/ and other platforms we own and operate.
1. Information We Collect
We collect personal information only when necessary to provide our products and services. This may include:
- Name, email address, phone number, and shipping/billing address
- Payment details (securely processed via Razorpay)
- Device information, browser type, IP address
- Purchase history and preferences
- Messages or queries sent through our contact forms
- Data required for warranty, after-sales support, or service claims
Information is collected by fair and lawful means, with your knowledge and consent.
2. Payment Data
We do not store or process your card or UPI details on our servers.
All payments are handled securely by Razorpay, a PCI-DSS–compliant payment gateway.
Partial Cash on Delivery (COD) is also available.
For Razorpay’s complete policy, please refer to the Razorpay Privacy Policy.
For refund or delivery-related information, please see our Refund & Return Policy and Shipping & Delivery Policy.
3. Use of Information
We use the information we collect to:
- Process, confirm, and deliver orders
- Provide order updates and customer support
- Offer warranty and after-sales service
- Improve website functionality and user experience
- Prevent fraudulent activities and protect customers
- Send promotional offers, WhatsApp/SMS notifications, and marketing updates (only if you choose to receive them)
We do not sell or rent your personal information to third parties.
4. Data Retention & Security
We retain personal data only for as long as required:
- To complete your orders
- To comply with legal requirements
- To provide warranty and support services
We follow industry-standard security practices to safeguard your data from unauthorized access, disclosure, alteration, or misuse.
5. Cookies & Analytics
Our website uses cookies and tracking technologies to:
- Improve user experience
- Maintain login sessions
- Analyze website traffic and behavior
We use Google Analytics to understand how users interact with our site.
You can disable cookies in your browser settings, but certain features may not work correctly without them.
6. External Links
Our website may contain links to third-party websites.
We are not responsible for the content, security, or privacy practices of such external sites.
We recommend reviewing their respective privacy policies.
7. Marketing & Communication
With your consent, we may send:
- Promotional SMS
- WhatsApp messages
- Email offers
- Product updates and announcements
You may opt out of promotional communication at any time by contacting us.
8. User Rights
You have the right to:
- Request a copy of your personal data
- Ask for correction or deletion of your data
- Withdraw consent for marketing communication
- Restrict certain data uses
To exercise these rights, please email us at support@deshmukhtelecom.com.
9. Legal Compliance
We comply with applicable laws under the Information Technology Act, 2000, and the relevant IT Rules concerning the protection of personal data and sensitive personal information in India.
This Privacy Policy should be read along with our Terms & Conditions.
10. Contact Information
For any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:
Deshmukh Telecom
Shop No. 105, Gandhi Market,
Bhalchandra Blood Bank,
Latur – 431512, Maharashtra, India
📧 support@deshmukhtelecom.com
📞 +91 94212 04740
🕒 Timing: 10:30 AM – 6:30 PM (Mon–Thu, Sat–Sun)
11. Consent
By using our website, you consent to our Privacy Policy.
If you do not agree with any part of this policy, please discontinue use of the website.